Contact Us

Yes! Our experts are available at (973) 535-5854 during business hours. You can also submit your questions to [email protected] and we will follow up, normally within 1-2 business days.

Our sales and support team is available Monday through Saturday from 9:00 AM to 7:00 PM EST.

To confirm an order, please call (212) 663-8452 during business hours or simply reply to the confirmation email you received.

After you place an order, our team reviews it to ensure everything is perfect (checking item fit, stock, and logistics). We will likely reach out to confirm your details to prevent any issues down the road and answer your questions before shipping.

Please keep an eye out for our message! Because this confirmation step is so important, if we reach out and do not hear back from you, we reserve the right to cancel your order. Once confirmed and shipped, you will receive a confirmation email with tracking information, which is also visible in your customer account. Need an update before then? Just call or email us!

If your order requires confirmation, we will not release it for processing until it has been confirmed with you. If you realize you need to make a change or cancel, please email or call us as soon as possible to avoid any processing delays. Once the order is officially confirmed with you, we will take it from there—please note that any changes or cancellations requested from that point forward will follow our Refund Policy.

No, we do not currently have a public showroom. The address listed on our website is our corporate office for mail and correspondence only.

For all business-to-business, interior design, or media requests, please email us at [email protected] and include "Trade Inquiry" or "Press Inquiry" in the subject line so we can route your message to the correct team.